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English
HOTEL PRAGUE CITY
| Romantic hotel located in the heart of medieval Prague
Reservation
Book On-Line Book with Reception
If you wish to check prices and availability immediately or to make a booking right now please use our On-Line booking system.
Do you prefer to request information via email to our staff? Do you have particular needs that our on line booking system cannot satisfy? Please fill in the availability request form (Book with Reception) and you will receive all the replies directly to your email address.
Pre-authorisation (Book with Reception)
You may be asked to guarantee your booking with a debit/credit card. A pre-authorisation is a temporary hold of a specific amount of the available balance on a
credit or debit card.
The pre-authorisation is not a charge and no funds have been
debited from your account, however your bank statement may show the preauthorisation as a pending transaction. When you give us a credit/debit card, the preauthorisation guarantees us that the funds are available to pay for any charges up
to the value of the first night.
Cancellation policy – individuals:
(up to 3 rooms / 10 persons)
In case of cancellation up to two days prior to the scheduled arrival of the client
(48 hours or less before the check-in time, i.e. 14:00 local time), the cancellation fee is the full price of the first night.
Cancellation policy in TOP SEASON & NEW YEAR – individuals:
(up to 3 rooms / 10 persons)
In case of cancellation up to seven days prior to the scheduled arrival of the client (7 days or less before the check-in time, i.e. 14:00 local time), the cancellation fee is the full price of 2 nights.
Cancellation policy - groups
Small groups (up to 10 rooms / 20 persons):
- in case of cancellation 30 to 15 days prior to the scheduled arrival of the group the cancellation fee is 30% of the total price.
- in case of cancellation 14 to 4 days days prior to the scheduled arrival of the group the cancellation fee is 50% of the total price.
- in case of cancellation up to 3 days prior to the scheduled arrival of the group the cancellation fee is 70%of the total price; or 100% of the total price if only one night has been reserved.
Large groups (more than 10 rooms / 20 persons):
- in case of cancellation more than 60 days prior to the scheduled arrival of the group the cancellation fee is 15% of the total price.
- in case of cancellation more than 30 days and less than 60 days prior to the scheduled arrival of the group the cancellation fee is 35% of the total price.
- in case of cancellation less than 30 and more than 5 days days prior to the scheduled arrival of the group the cancellation fee is 50% of the total price.
- in case of cancellation 5 days or less prior to the scheduled arrival of the group the cancellation fee is 70%of the total price; or 100% of the total price if only one night has been reserved.
Cancellation policy in TOP TERMS & NEW YEAR – groups
Small groups (up to 10 rooms / 20 persons):
In case of cancellation more than 60 days prior to the scheduled arrival of the group the cancellation fee is 15% of the total price.
- in case of cancellation less than 60 days and more than 30 days prior to the scheduled arrival of the group the cancellation fee is 35% of the total price.
- in case of cancellation less than 30 days and more than 14 days prior to the scheduled arrival of the group the cancellation fee is 50% of the total price.
- in case of cancellation 14 days or less prior to the scheduled arrival of the group the cancellation fee is 80% of the total price.
Large groups (more than 10 rooms / 20 persons):
In case of cancellation more than 60 days prior to the scheduled arrival of the group the cancellation fee is 25% of the total price.
- in case of cancellation less than 60 days and more than 30 days prior to the scheduled arrival of the group the cancellation fee is 50% of the total price.
- in case of cancellation less than 30 days and more than 14 days prior to the scheduled arrival of the group the cancellation fee is 70% of the total price.
- in case of cancellation 14 days or less prior to the scheduled arrival of the group the cancellation fee is 90% of the total price.
Refundable Deposit
The clients which have made a reservation as a group will be requested to pay a deposit for the case of damaging the room equipment. The deposit is refundable. The amount depends on the number of guests in the group and their age, however it will not exceed 500 CZK per person.